Our commitment to customer service for our clients in the Fort Collins and Colorado Springs area (and everywhere else we serve!) is the foundation of our business. We strive to make our clients 100% happy. Our business is staffed with some of the friendliest and nicest people on the planet. We continually train our staff to read peoples body language, listen to their words, and make the right customer service decision happen on every call.
We offer a range of services throughout Fort Collins, Loveland, Colorado Springs, and across the state, including heating repair, AC repair, air purification, and general HVAC. Call us today!
At IMS Heating and Air, we will accept both personal as well as company responsibility of your 100%, complete satisfaction with the operation of the heating and air equipment that we provide and you pay for. If you aren't satisfied with the operation of the equipment we install, we'll promptly correct the problem for you. After we've exhausted all efforts to address the problem, and if the equipment is still not operating to the manufacturer's standards, and the manufacturer's representative has verified a failure and that no other alternative is available, during the first full year after equipment installation, upon your written request, we will remove the system and refund in full your money. This guarantee applies only to complete Home Comfort Systems (furnace, evaporator coil and condenser), installed on the same date and does not apply to any partial system.
Serving Fort Collins, Colorado Springs, Loveland, and most of the rest of the state of Colorado with services including heating repair, AC repair, furnace repair, general HVAC, and more. Call us today!