Anyone can make something cheaper by cutting corners and pricing for less. So it's important what is and is not included in any heating and cooling system you choose for your home. IMS Heating & Air, Inc. promises you cannot find a licensed contractor with drug free employees to provide you with a comparable installation and with all written company warranties for less...or we'll refund you the difference plus $50.00. All we ask is that the comparison be a published "apples to apples" comparison that lists all company warranties and indicating they are a drug free company. Your request must be in writing within 14 days of the installation date. With your request, you must include the original published comparison of the competitor showing the "apples to apples" comparison.